Reactor works alongside the tools you already use to keep customers, orders or jobs, schedules, and follow-up on track — set up by people who learn how your work runs.
Example dashboard for a shop with sample data: an inbox with a pull-list request, a special-order request, and an event signup, beside a pipeline with the stages Requested, Deposit in, Ready for pickup, and Picked up.
Example dashboard. Sample data, not a real customer.
Show an example for
Reactor/Inbox
New
Text
Sam R.Pull list
Asked to add a new series to their pull list
Web form
Jordan T.Special order
Requested a special order and asked about pickup
Web form
Riley M.Event signup
Signed up for an upcoming event
Pipeline
Requested
Jordan T. · special order
Waiting on deposit
Deposit in
Casey L. · special order
Ordered from supplier
Ready for pickup
Morgan P. · special order
Pickup reminder scheduled
Picked up
Taylor B. · special order
Review request scheduled
Example dashboard for a shop with sample data: an inbox with a pull-list request, a special-order request, and an event signup, beside a pipeline with the stages Requested, Deposit in, Ready for pickup, and Picked up.
Example dashboard. Sample data, not a real customer.
Veteran-owned
US-based implementation.
Shops and service businesses
Specialty retail, the trades, and professional services.
Follow-up that depends on whoever has time, tools that don't talk to each other, and the owner holding it all together — without a clear view of what's working.
For shops
Sticky notes and good intentions.
A customer asks for something you don't have. It gets written down. When it arrives, it's easy for the call to slip.
The room stays half empty.
League night, a class, a tournament, a group ride — the regulars would come, but the reminder didn't go out.
Someone stops coming in.
A weekly regular misses a month and it goes unnoticed. There's no list, no nudge, no reason for them to come back.
For service businesses
The phone rings while you're on a job.
You can't pick up with your hands full. By the time you call back, the customer may have called someone else.
The estimate sits unanswered.
A quote goes out and follow-up depends on someone remembering. The customer means to decide, then doesn't.
Gaps and no-shows on the calendar.
Appointments shift, reminders don't go out, and a slot sits empty that could have gone to someone else.
The system
From the first call to the next visit or job. All in one place.
Reactor handles each step of how you win and keep customers — so less gets dropped, less gets done twice, and less depends on whether you remembered.
01
Capture everything
Calls, web forms, messages, and requests land in one inbox.
02
Respond in minutes
Questions get answered in minutes, by your team or an automated text-back once it's configured.
03
Fill the calendar
Signups, bookings, and reminders go out on a schedule.
04
Run the day
Orders, jobs, schedules, and staff in one view, so the owner isn't the glue.
05
Get paid
Online invoices, deposits, and simple payment links.
06
Earn the next visit or job
Review requests, reactivation, and memberships keep customers coming back.
Keep your point of sale, field-service, and scheduling tools. Reactor works alongside them. Works with your tools →
Don't see your business? Ask us. We configure Reactor around how your work actually runs.
The math
How much might your business be leaking every month?
Missed calls and slow follow-up can cost you sales. Plug in four numbers for an estimate of what may be walking out the door, and what follow-up could recover.
Your numbers
The starting numbers are example values. Replace them with your own.
I run a
$85
200
25%
35%
Estimated monthly leak
$1,488/mo
Estimated recovery
Reactor starts at $99/mo.
$744 per month
~9 additional sales per month · $8,925 per year
Estimated monthly leak $1,488. Recovery at the Conservative assumption: $744 per month, $8,925 per year.
Estimate based on the numbers you entered. Not a guarantee of results.
We'll walk through it together on a 30-minute strategy call.
The difference
Software alone doesn't fix anything. People do.
We set Reactor up around how your business runs, help your team learn the workflows, and keep improving it after launch. How much help depends on your plan.
Step 1
Strategy call
A 30-minute call about how your business runs today and where customers, orders or jobs, and follow-up may be slipping.
Step 2
Plan recommendation
We recommend a plan. Any setup work is quoted up front, in writing.
Step 3
Configuration and go-live
How fast depends on the plan and how much help you want.
We keep improving it as your business changes, with support that depends on your plan.
Ready to run a tighter business?
A 30-minute strategy call. We'll dig into how your business runs today, what's slipping through, and whether Reactor is the right fit. No pitch, no pressure.
