Privacy Policy

Effective Date: January 19, 2026
Last Updated: January 19, 2026

1. Introduction

Axial ARC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://axialarc.com, engage our services, or interact with us in any capacity.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you provide directly to us, including:

Contact Information: Name, email address, phone number, business address, job title, and company name
Business Information: Information about your organization, technology infrastructure, business needs, and project requirements
Communication Records: Content of emails, messages, phone calls, and other communications with us
Account Information: If you create an account, username, password, and preferences
Payment Information: Billing address and payment details (processed through secure third-party payment processors)
Service Requests: Information you provide when requesting consultations, proposals, or services

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring website
Location Data: General geographic location based on IP address
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 7)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Business partners and referral sources
Professional networking platforms (e.g., LinkedIn)
Marketing and analytics providers
Publicly available sources

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

Providing technology consulting, infrastructure architecture, AI automation, and advisory services
Communicating with you about projects, deliverables, and service updates
Responding to your inquiries and support requests
Managing client relationships and project workflows

3.2 Business Operations

Processing payments and managing billing
Improving our services and developing new offerings
Conducting internal research and analytics
Maintaining security and preventing fraud
Complying with legal obligations

3.3 Marketing and Communications

Sending newsletters, blog updates, and educational content
Providing information about our services and industry insights
Inviting you to events, webinars, or consultations
Conducting surveys and gathering feedback

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

Cloud hosting and infrastructure providers
Payment processors
Email and communication platforms
Analytics and marketing tools
CRM and project management systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If Axial ARC is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

Valid legal processes (subpoenas, court orders)
Government or regulatory requests
Protection of our rights, property, or safety
Investigation of fraud or security issues

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Client Data and Confidentiality

5.1 Client Information Security

When providing consulting services, we may have access to sensitive business information, technical systems, and proprietary data. We maintain strict confidentiality obligations through:

Non-disclosure agreements (NDAs)
Secure data handling procedures
Access controls and authentication measures
Employee confidentiality commitments

5.2 Data Processing

When we process data on behalf of clients:

We act as a data processor and follow client instructions
We implement appropriate technical and organizational security measures
We do not use client data for our own purposes
We comply with applicable data protection regulations

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Employee training on data security practices
Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies: Remember your settings and preferences

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
Maintain business records and client relationships

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

10.1 Access and Portability

Request access to the personal information we hold about you
Receive a copy of your information in a portable format

10.2 Correction and Updates

Request correction of inaccurate or incomplete information
Update your contact details and preferences

10.3 Deletion

Request deletion of your personal information (subject to legal retention requirements)

10.4 Objection and Restriction

Object to processing of your information for certain purposes
Request restriction of processing in specific circumstances

10.5 Opt-Out Rights

Unsubscribe from marketing communications
Opt out of certain data collection and sharing practices

To exercise these rights, please contact us using the information in Section 14.

11. International Data Transfers

Axial ARC is based in the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending email notifications to registered users
Displaying a notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Axial ARC
Email: privacy@axialarc.com
Address: 3405 Stonebridge Trl. Valrico, FL 33596 USA

We will respond to your inquiries within a reasonable timeframe.

15. Additional Information for Specific Jurisdictions

15.1 California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to know what personal information is collected, used, and shared
Right to delete personal information
Right to opt out of the sale or sharing of personal information
Right to correct inaccurate information
Right to limit use of sensitive personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by California law.

15.2 European Economic Area (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 10. Our legal basis for processing your information includes:

Contract performance
Legitimate business interests
Legal compliance
Your consent (where applicable)

15.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have jurisdiction-specific questions, please contact us.

Disclaimer: This Privacy Policy provides a general framework for data protection. We recommend having this policy reviewed by legal counsel to ensure compliance with all applicable laws and regulations specific to your business operations and jurisdictions.