I. Missed calls
Calls go to voicemail.
Voicemails don't get returned. Leads find your competitor instead.
For service businesses ready to grow
Your service business deserves better than duct tape.
Reactor brings every part of your customer journey — first call to final invoice — into one unified system, configured around how you actually work, backed by people who answer when you call.
The reality
You know the problem. You're living it.
Most service businesses run on a stack of tools that don't talk to each other, processes held together by the owner's memory, and follow-up that depends on whoever has time. Sound familiar?
II. Slow follow-up
A quote goes out.
The customer goes cold. By the time anyone calls back, the job is gone.
III. Scattered tools
Five places, no conversation.
Customer info in your CRM. Quotes in QuickBooks. Reviews in your phone. Nothing talks to each other.
IV. Reviews by accident
Five-star service, three reviews.
The reviews are out there — you just have to ask, every time. Most businesses don't.
V. Owner as glue
You hold it all together.
Dispatcher, bookkeeper, salesperson, marketer. The business runs because you don't sleep.
VI. No visibility
You can't see what's working.
You know the business is working. You can't tell which marketing dollar is paying for itself, or where the leaks really are.
You didn't start this business to spend your nights chasing follow-ups and rebuilding spreadsheets. Reactor exists so you don't have to.
The system
Every part of the customer journey. One unified system.
From the first phone call to the next reactivation, Reactor brings the operations of a service business into one place — so nothing gets dropped, nothing gets duplicated, and nothing depends on whether you remembered.
- 01
Capture
Every lead, every channel. Phone, web, social, missed calls. Nothing goes silent.
- 02
Respond
Speed-to-lead under five minutes. Automated, persistent, in your voice.
- 03
Convert
Quotes that follow themselves up. Pipelines that show what's stuck and where.
- 04
Operate
Scheduling, dispatch, customer communication — coordinated, visible, calm.
- 05
Get paid
Online invoicing, simple payments, faster cash. No more checks in the mail.
- 06
Earn the next job
Automated reviews, reactivation, memberships. Customers become relationships.
The difference
Software alone doesn't fix anything. People do.
Most agencies hand you a login and walk away. Most software companies hand you a manual. We're neither. Axial ARC is the strategic partner who configures Reactor around your business, gets it running, and keeps it improving — because the platform is the easy part.
We configure
Built around your business, not yours bent around the platform.
Service mix, pricing, workflows, customer journey — configured by people who understand the work, not just the software.
We implement
From sign-up to a running, optimized system.
Implementation isn't a checkbox. We take you the whole way — workflows live, team trained, system delivering from day one.
We stay
We don't disappear after launch.
Ongoing support, optimization, and a partner you can actually call when something needs to change. The thing every agency promises and almost none deliver.
By the numbersFrom real Axial ARC clients
- <0 min
- Speed-to-lead, every channel
- 0%
- Avg lift in booked jobs, first 90 days
- 0
- Dormant customers reactivated (Alvarez Electric)
- 0/mo
- New Google reviews, on autopilot
The math
How much is your business leaking every month?
Missed calls and slow follow-up don't just feel expensive — they are expensive. Plug in four numbers and see what's walking out the door, and what Reactor would put back.
Your numbers
$650
120
25%
35%
Estimated monthly leak
$6,825/mo
What Reactor recovers
$5,460/mo
~8 additional booked jobs per month · $65,520 per year
See your real number
We'll walk through it together on a 30-minute strategy call.
Estimates use industry-standard close-rate math and assume Reactor recovers ~80% of missed-call leads via instant text-back and multi-channel response. Actual results vary by trade and market.
Ready to run a tighter operation?
A 30-minute strategy call. We'll dig into where your business is, what's working, what's not, and whether Reactor is the right fit. No pitch, no pressure.