Service businesses
The trades, medical, and legal.
Plumbing, HVAC, electrical, landscaping, medical practices, law firms. Reactor is configured for the calls, quotes, schedules, and seasons that run a service business.
For service businesses & specialty retail ready to grow
Your business deserves better than duct tape.
Reactor is the system. We're the people who make it fit.
Every call, quote, schedule, and invoice in one place, configured around how your business already runs, supported by someone who picks up.
We configure it.
Your services, your pricing, your workflow, built before you ever log in.
We turn it on.
Workflows live, data moved, team trained.
We stay.
The same person, the same number, whenever something needs to change.
Veteran-owned
US-based implementation
Not an agency. A partner who stays.
Configured for
Service & specialty retail
Trades, legal, medical, and community-driven retail.
No setup fee
Month-to-month
Cancel anytime. No long-term contract.
Who Reactor is for
Two audiences. One operating system.
Specialty retail
Niche products, vibrant communities.
Game & hobby stores, RC shops and tracks, comics and collectibles, music and instrument shops, bike and outdoor, board game cafés — retailers whose customers show up for the community, not just the product.
The system
From the first call to the next visit. All in one place.
Reactor handles every step of how you win and keep customers — so nothing gets dropped, nothing gets done twice, and nothing depends on whether you remembered.
Capture everything
Calls, web forms, social messages, walk-in signups. Nothing slips through.
Respond in minutes
Every inquiry gets an answer in under five minutes — automatically, in your voice.
Win the job or sale
Quotes and special orders follow themselves up. You can see what's stuck and where.
Run the day
Scheduling, dispatch, events, and staff in one view. The owner stops being the glue.
Get paid
Online invoicing, deposits, and simple payments. No more checks in the mail.
Earn the next one
Reviews, reactivation, and memberships turn one job or visit into a regular.
The reality
You know the problem. You're living it.
A 7 AM service call or a Saturday walk-in rush — most businesses run on tools that don't talk to each other, follow-up that depends on whoever has time, and the owner's memory holding it all together. Sound familiar?
Missed calls
Calls go to voicemail.
Voicemails don't get returned. Leads find your competitor instead.
Slow follow-up
A quote goes out.
The customer goes cold. By the time anyone calls back, the job is gone.
Special orders drift
Sticky notes and good intentions.
A customer asks for something you don't have. It gets written down. Weeks later, it's in stock and no one remembers to call.
Empty seats, quiet aisles
The event doesn't fill itself.
League night, class, tournament, tune-up week — the regulars know, but the reminder never went out and half the room is empty.
Owner as glue
You hold it all together.
Dispatcher, bookkeeper, salesperson, marketer. The business runs because you don't sleep.
No visibility
You can't see what's working.
You know the business is working. You can't tell which marketing dollar is paying for itself, or where the leaks really are.
You didn't start this business to spend your nights chasing follow-ups and rebuilding spreadsheets. Reactor exists so you don't have to.
The math
How much is your business leaking every month?
Missed calls and slow follow-up don't just feel expensive — they are expensive. Plug in four numbers and see what's walking out the door, and what Reactor would put back.
Your numbers
$650
120
25%
35%
Estimated monthly leak
$6,825/mo
What Reactor recovers
$3,413 per month
~5 additional booked jobs or sales per month · $40,950 per year
Estimated monthly leak $6,825. Recovery at the Conservative assumption: $3,413 per month, $40,950 per year.
See your real number
We'll walk through it together on a 30-minute strategy call.
The difference
Software alone doesn't fix anything. People do.
Most agencies hand you a login and walk away. Most software companies hand you a manual. We do neither — we configure Reactor around your business, get it running, and keep it improving.
We configure
Built around how your business actually works.
Your services, your pricing, your workflow — set up by people who understand the work, not just the software.
We implement
From sign-up to a running system.
Workflows live, data moved, team trained. We don't call it done until it's delivering.
We stay
We don't disappear after launch.
Ongoing support and a partner you can actually call when something needs to change.
By the numbers
From real Axial ARC clients- Under 5 minutes
- Speed-to-lead, every channel
- 31 percent
- Avg lift in booked jobs, first 90 days
- 217
- Dormant customers reactivated (Alvarez Electric)
- 12 per month
- New Google reviews, on autopilot
Works alongside your stack
You already have tools. Reactor makes them work together — instead of replacing them.
Ready to run a tighter operation?
A 30-minute strategy call. We'll dig into where your business is, what's working, what's not, and whether Reactor is the right fit. No pitch, no pressure.