Built for the variety electrical work demands.

From a Saturday service call to a six-figure commercial project, Reactor is configured around the two-businesses-in-one reality of an electrical contractor — the speed of service work, the discipline of project work, and the upsells hiding inside both.

Configured around how electrical actually works.

Reactor for electrical handles both sides of the house — fast, phone-driven residential service and structured, milestone-driven commercial project work. One system, two pipelines, the whole business visible in one place.

• Dual pipelines for residential service and commercial project work, configured to the way each side of the business sells and delivers.
• Estimate-to-award workflow for commercial bids, with version control, follow-up cadence, and visibility into what's stuck.
• Smart call triage that routes service requests by complexity, ticket size, and tech specialty — the right job to the right truck.
• Job-site checklists tuned to electrical — code-required upgrades, EV charger conversations, panel age and capacity surfaced on arrival.
• Permit and inspection tracking woven into the job timeline, with automated customer updates so you stop fielding 'when is the inspector coming' calls.
• Reactivation by service history — five-year-old panels, aging generators, customers approaching EV adoption windows.

From the service call to the awarded commercial bid.

What it actually looks like to run an electrical contractor on Reactor — both sides of the business, side by side, with the upsells and add-ons surfaced where they belong.

1. 01

   Service call comes in

   Homeowner calls about a buzzing panel. Reactor captures it instantly, tags it as a safety-priority residential service call, and routes to a tech with panel and service-upgrade experience — not the apprentice doing fixture swaps.

2. 02

   Commercial bid hits the inbox

   GC sends an RFP for a tenant build-out. Reactor parses it into the commercial pipeline with version control, due dates, and follow-up cadence. The estimator sees what's open, what's stuck, and what's about to age out.

3. 03

   On-site triage and add-ons surfaced

   Tech arrives with a checklist tuned to electrical — panel age, GFCI/AFCI gaps, EV charger feasibility, generator interlock opportunities. The conversation about what's also possible happens because the system prompts it.

4. 04

   Quote, sign, schedule

   Service work gets a written quote on the spot with financing offered when ticket size warrants. Commercial proposals move through review, version, and award stages without losing the audit trail.

5. 05

   Permit and inspection on rails

   Permit pulled, inspection scheduled, customer notified at each step. The 'when's the inspector coming' call stops happening because the customer already got the text.

6. 06

   Reactivation by service history

   Five-year-old panels, generators approaching service intervals, customers who asked about EV charging two years ago — all reactivated on the right cadence without manual list-pulling.

The questions electrical contractors ask first.

Can it really run residential and commercial in one system?

Yes — that's the configuration. Two distinct pipelines, two reporting views, two follow-up cadences, but one customer record and one set of techs. Most electrical contractors are running both businesses in their head; Reactor puts them on rails.

What about union vs. non-union, prevailing wage, certified payroll?

Reactor doesn't replace your accounting or payroll system — it sits in the customer-facing operational layer. We integrate with the systems handling certified payroll so the data stays in one place.

Will the EV charger and solar conversations actually happen?

They happen because the tech-side workflow prompts them with the right qualifying questions on the right jobs. Not every visit is an EV opportunity, but the ones that are stop slipping past.

How does this handle change orders on commercial jobs?

Change orders live inside the project record with their own version, approval, and billing flow. The PM sees what's authorized, what's pending, and what's at risk of going unbilled.