Built for the seasons, the maintenance plans, and the installs.
From the August heat wave to the spring tune-up rush, Reactor is configured around how HVAC companies actually operate — the seasonal swings, the equipment lifecycles, the long sales cycles on change-outs.
Trades, legal, medical, and community-driven retail.
No setup fee
Month-to-month
Cancel anytime. No long-term contract.
The reality
What breaks in hvac before anyone calls it a problem.
Seasonal whiplash
Three weeks of summer chaos, three weeks dead. The system has to surge with demand and hold the line in the off-season — without burning out the team.
Maintenance plans nobody manages
The recurring revenue is sitting in the spreadsheet, the calendar, and someone's head. Tune-ups get missed, members get forgotten, renewals never happen.
Install quotes that drift
A $14,000 system change-out shouldn't sit in a tech's truck for three days. Quote-to-close needs structure, follow-up, and visibility — not memory.
Equipment data nobody can find
What model is in the attic? When was it installed? What's covered? When the truck rolls, the answer should be on the phone, not in a folder somewhere.
The configuration
How Reactor is configured for hvac.
Three parts of the system do the heaviest lifting in this trade. The rest of Reactor is still there — these are the ones that move the number first.
Seasonal capacity control
Seasonal demand orchestration — capacity-aware booking, overflow routing, and after-hours AI handling for peak weeks.
Maintenance plan engine
Maintenance plan engine with automated tune-up scheduling, renewal workflows, and member-only communication channels.
Same work you do today. The difference is what happens automatically around it.
01
Heat-wave Monday, phones on fire
First 95° day of the year. Calls triple by 9 AM. Reactor captures every inquiry across phone, web form, and chat — no one rolls to voicemail, and the queue is visible to dispatch in real time.
02
Triage by urgency and ticket size
No-cool in a house with a toddler outranks a thermostat swap. Reactor tags each call by urgency, system age, and likely ticket size, then sequences the day so the highest-revenue jobs land on the right techs.
03
Diagnostic to recommendation
Tech arrives with full system history — install date, refrigerant type, prior repairs. Diagnosis flows into a good/better/best proposal with financing, replacement vs. repair math, and warranty coverage already in line.
04
Maintenance plan offered every visit
Reactor's maintenance-plan engine recommends the right tier based on equipment age and home size. Enrollments are billed monthly or annually, and tune-up visits are auto-scheduled into the slow shoulder seasons.
05
Install jobs sequenced cleanly
Replacements move into a project pipeline with permit tracking, equipment ETA, install crew assignment, and customer status updates — so the office stops fielding 'when's my install' calls all week.
06
Slow season turns into recall season
Spring tune-ups, fall heating checks, and IAQ add-ons get worked through automated recall — the maintenance base becomes a recession-resistant revenue floor instead of a spreadsheet nobody touches.
What changes
What changes once it's running.
100%
Peak-day call capture
Heat-wave and cold-snap days stop being the days you lose customers. Every call is captured, triaged, and either booked or warm-handed.
+30–50%
Maintenance plan attach
Built-in tier recommendations and tech-side scripting typically lift maintenance plan attach rates by a third or more within 90 days.
+15–25%
Average ticket
Good/better/best proposals plus financing offered at the right moment lift average ticket on replacements and major repairs.
Even
Shoulder seasons
Tune-up recall and IAQ campaigns flatten the spring/fall revenue dip — the maintenance base becomes the floor under your year.
Directional ranges based on operators we've worked with. Real numbers depend on where your business is starting from — we'll walk that through on the strategy call.
Where to start
Recommended starting package: Reactor Forge.
$499/mo
Most HVAC shops start on Forge. It handles the two things that make or break the trade: surge-week call capture with urgency-based triage, and quote-to-close follow-up on system change-outs. Ignite covers the phones, but Forge is where install revenue stops drifting. Shops with 10+ techs, multiple install crews, or a maintenance-plan base worth managing step up to Core.
I used to be the bottleneck for everything — quotes, scheduling, follow-ups, invoicing. Reactor took about 15 hours a week off my plate inside a month. The first Saturday I didn't touch my phone, I almost didn't know what to do with myself.
Sarah Whitfield
Gulf Coast Air & Heat · Clearwater, FL
Common questions
HVAC questions, answered straight.
Does this replace our dispatch and invoicing software?
Usually no. Reactor runs the customer-facing operational layer — capture, sales, maintenance plans, follow-up, reactivation — and integrates with the FSM you use for dispatch and invoicing. Techs keep working the way they already do.
Can it handle the seasonal whiplash?
That's exactly what it's built for. Inbound capacity scales automatically, recall and IAQ campaigns fill shoulder seasons, and the maintenance base creates predictable revenue underneath the demand spikes.
What about commercial work?
Reactor Forge and Core support a separate commercial pipeline alongside residential — bid tracking, change orders, longer payment terms, and account-based reporting. Most HVAC companies grow into the dual model over time.
How long until we see the maintenance plan numbers move?
Attach rate usually moves in the first 60 days because the tech-side workflow changes immediately. Compounding revenue from the renewal book takes 12–18 months to fully show up.
Ready to see Reactor configured for hvac?
A 30-minute strategy call. We'll dig into where your business is, what's working, and whether Reactor is the right fit.
