Pull-list follow-up lives at the counter
A regular's books arrive, but the reminder depends on whoever opened the shipment. Unclaimed issues stack up while the customer assumes their pull was missed.
From pull lists and release-day reservations to graded collectibles and special orders, Reactor keeps every promise attached to the right customer. Regulars hear from you when it matters, and high-interest inventory does not wait behind the counter.
Veteran-owned
US-based implementation
Not an agency. A partner who stays.
Configured for
Service & specialty retail
Trades, legal, medical, and community-driven retail.
No setup fee
Month-to-month
Cancel anytime. No long-term contract.
A regular's books arrive, but the reminder depends on whoever opened the shipment. Unclaimed issues stack up while the customer assumes their pull was missed.
Pre-orders arrive through DMs, phone calls, and conversations in the aisle. Without one customer-level list, quantities get missed and release day turns into damage control.
A sought-after figure, card, or graded book lands, but the customers who asked about it are buried in notes. By the time someone reaches out, their attention has moved elsewhere.
The Wednesday customer who came in every week stops showing up. There is no trigger to notice the change or bring them back with a title, signing, or event that fits their interests.
Three parts of the system do the heaviest lifting in this trade. The rest of Reactor is still there — these are the ones that move the number first.
Organize customers by titles and interests, then automate arrival notices and pickup reminders without replacing the system you use to manage inventory.
Capture reservations from the counter, web, phone, or DM; collect deposits when needed; and keep each customer updated from request through pickup.
Promote signings, trade nights, and new releases to the customers most likely to care, then reconnect with regulars whose visit cadence has changed.
Same work you do today. The difference is what happens automatically around it.
They ask about a title, buy an issue, and mention what they collect. That interest gets captured once — name, titles, pull requests — and every future interaction builds on it instead of starting over.
New-release books land. Pull-list customers get arrival notices automatically, sorted by title, with pickup reminders that keep running until the stack leaves the counter. Nobody flips through a binder to figure out who gets what.
The hot variant gets announced. Reservations come in from the counter, DMs, and the web form into one customer-level list with deposits attached — so order quantities are based on real demand, not a guess.
A graded book or chase figure arrives. Reactor matches it against the customers who asked and notifies them the same day — before the listing goes public and the moment passes.
The signing or trade night gets promoted to the customers most likely to care — by interest, not by blasting everyone. RSVPs are tracked, reminders go out, and the waitlist fills the gaps automatically.
When a Wednesday-every-week customer misses a few weeks, Reactor flags it. A note about a new arc, a restock, or an event that fits their interests brings them back before the habit is gone.
Automated arrival notices and persistent pickup reminders mean fewer unclaimed stacks gathering dust behind the counter.
Interest-matched promotion fills signings and trade nights with the customers who actually care, instead of whoever happened to see a post.
Sought-after inventory gets matched to known buyers the day it lands, turning collector demand into sales while the interest is hot.
Directional ranges based on operators we've worked with. Real numbers depend on where your business is starting from — we'll walk that through on the strategy call.
$199/mo
A single-location comic or collectibles shop can start on Ignite for inquiry capture, segmented announcements, pickup reminders, and event follow-up. Forge is the better fit when pre-orders, deposits, and multiple order pipelines are a major part of the business.
A 30-minute strategy call. We'll dig into where your business is, what's working, and whether Reactor is the right fit.