Pull-list follow-up lives at the counter
A regular's books arrive, but the reminder depends on whoever opened the shipment. Unclaimed issues stack up while the customer assumes their pull was missed.
From pull lists and release-day reservations to graded collectibles and special orders, Reactor keeps every promise attached to the right customer. Regulars hear from you when it matters, and high-interest inventory does not wait behind the counter.
Veteran-owned
US-based implementation
Not an agency. A partner who stays.
Configured for
Service & specialty retail
Trades, legal, medical, and community-driven retail.
No setup fee
Month-to-month
Cancel anytime. No long-term contract.
A regular's books arrive, but the reminder depends on whoever opened the shipment. Unclaimed issues stack up while the customer assumes their pull was missed.
Pre-orders arrive through DMs, phone calls, and conversations in the aisle. Without one customer-level list, quantities get missed and release day turns into damage control.
A sought-after figure, card, or graded book lands, but the customers who asked about it are buried in notes. By the time someone reaches out, their attention has moved elsewhere.
The Wednesday customer who came in every week stops showing up. There is no trigger to notice the change or bring them back with a title, signing, or event that fits their interests.
Three parts of the system do the heaviest lifting in this trade. The rest of Reactor is still there — these are the ones that move the number first.
Organize customers by titles and interests, then automate arrival notices and pickup reminders without replacing the system you use to manage inventory.
Capture reservations from the counter, web, phone, or DM; collect deposits when needed; and keep each customer updated from request through pickup.
Promote signings, trade nights, and new releases to the customers most likely to care, then reconnect with regulars whose visit cadence has changed.
$199/mo
A single-location comic or collectibles shop can start on Ignite for inquiry capture, segmented announcements, pickup reminders, and event follow-up. Forge is the better fit when pre-orders, deposits, and multiple order pipelines are a major part of the business.
A 30-minute strategy call. We'll dig into where your business is, what's working, and whether Reactor is the right fit.